Privacy Policy

Introduction

AIEYU ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered infrastructure services, including Pathway Navigator and related tools.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and profile information
  • Service usage data and preferences
  • Communication records and support requests

Usage Information

We automatically collect information about your use of our services, including:

  • Device information and browser type
  • IP address and location data
  • Service interaction patterns and analytics
  • Performance metrics and error logs

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI-powered services
  • Personalize your experience and provide relevant recommendations
  • Communicate with you about our services and updates
  • Ensure security and prevent fraud or abuse
  • Comply with legal obligations and protect our rights
  • Conduct research and development to enhance our AI models

Information Sharing

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in providing our services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent for specific purposes

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us at hello@aieyu.com.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

AIEYU

Email: hello@aieyu.com

Effective Date: January 1, 2025